Terms and Conditions

Welcome to Mommykart. By accessing our website and placing an order, you agree to the following terms and conditions.

Account

1. Do I need to create an account to place an order?

No. You can browse all products on Mommykart without creating an account. However, to place an order, you will need to verify your mobile number using a One-Time Password (OTP). This helps us process your order securely and provide better customer support.

2. How can I view my orders?

You can view your order history by visiting the My Orders section on the Mommykart website after logging in with your registered mobile number.

3. Is it safe to order from Mommykart?

Yes. Your privacy and security are our top priorities. All transactions are encrypted and securely processed through trusted payment gateways that comply with industry security standards. Your personal information is protected and is never shared with unauthorized parties.

Shipping & Delivery

4. Do you deliver across India?

Yes. Mommykart delivers to most serviceable locations across India.

5. What is the estimated delivery time?

Orders are generally processed within 24–48 hours after confirmation. Once shipped, delivery usually takes 3–7 business days, depending on your location and the availability of courier services.

6. What are the shipping charges?

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

7. How can I track my order?

Once your order is shipped, tracking details will be available in the My Orders section. You may also receive shipment updates via SMS, WhatsApp, or email, depending on the courier service.

Payments

8. What payment methods do you accept?

Mommykart accepts the following payment methods:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Digital Wallets
• Buy Now, Pay Later (BNPL) (where available)

9. Do you offer Cash on Delivery (COD)?

Currently, Mommykart does not offer Cash on Delivery (COD). All orders must be paid online using one of the available payment methods.

10. What happens if my payment fails?

If your payment is debited but the order is not successfully placed, the amount will be automatically refunded to your original payment method within 7–10 business days, subject to your bank or payment provider's processing time.

Order Support

11. What should I do if I have an issue with my order?

If you experience any issues with your order, please contact our customer support through the WhatsApp chat available on the Mommykart website or use the contact details provided in the Reach Out to Us section. We are committed to resolving your concerns as quickly as possible.

General Terms

• All products are subject to availability.
• Mommykart reserves the right to cancel or refuse any order in exceptional circumstances, including pricing errors, stock unavailability, or suspected fraudulent activity.
• Prices, product availability, and promotional offers may change without prior notice.
• By placing an order on Mommykart, you agree to comply with these Terms & Conditions.
• Mommykart reserves the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be available on our website.